FAQ’s

Passing Go

What is the Harlem Experiences?

We’re an Harlem-based curation company that finds the best stuff happening in your Harlem and delivers it to you in the form of listing. We love discovering one-of-a-kind hidden gems and connecting people in the real world. Check out more about us here.

Can I ask a question about an listing before I purchase?

Yes! If you have a question about a listing, just send us a “Ask a Question” email message. We’ll get back to you via email ASAP.

How do I know if a host is really qualified?

We personally vet all of our hosts and items to make sure it’s got what it takes for a great listing. We’re on the lookout for the most uniquely qualified people and items and we take great pride in each and every host and item that we choose.

What if my plans change? Is there a cancellation/refund policy?

Sorry! Unfortunately because we don’t host the listing ourselves, we are unable to give refunds.

How do I book an listing on Harlem Experiences?

To get started, click “Buy Now” now. You can checkout, by entering your payment for your purchase (email us after you have made your payment).

How will I know where to meet a host?

Soon after you book a listing, you’ll receive an email with a confirmation of your purchase, the start location, and any other relevant information the host would like to share with you prior to the start time.

Payment & Fees

What does Harlem Experiences charge for listing?

Listing on Harlem Experiences is totally free! For each spot sold on a listing that hits its minimum, you will receive 50% of the purchase price. Please keep this in mind when you’re pricing your 100 word and 600 pixel wide listing.

Want to get involved

If I host a listing, how and when will I get paid?

You can expect to receive full payment for the listing approximately 5-7 days after the listing is successfully completed.

Who can post an item or host experiences on Harlem Experiences?

Our sellers, hosts and customers come from all walks of life. They are artists, actors, chefs, educators, students, explorers, philosophers, shoppers, collectors, talkers, walkers, runners and rock climbers. Harlem Experiences was founded on the belief that everyone has something interesting and exciting to share with the Harlem Experiences community.

What is Harlem Experiences transaction fee?

Listing on Harlem Experiences is absolutely free! Each time someone books a spot on your listing, Harlem Experiences will collect a 30% transaction fee. Just keep that in mind when you decide what to charge.

How do I decide price my experience?

Pricing for experiences on Harlem Experiences range from free/donation-based to hundreds of dollars. A good starting point is to think about the cost of any materials (e.g., food/drinks, paint, etc.) or equipment you need for the listing, the cost of your time and effort, and the nature of the listing.

Tips

There are no hard and fast rules for creating an amazing , but below are a few tips to get you started on making your Harlem Experiences unforgettable.

1. Create a listing just right for your talents and passion.

The most successful listings are hosted and items by individuals who have specific skills or expertise in Harlem. Each host should have something that uniquely qualifies them to provide an amazing Harlem Experiences for their guests.

2. Small groups work best.

One of the most memorable parts of a Harlem Experiences is the people you share the listing with. Smaller groups between 4-8 give everyone a chance to get to know one another. They are also more manageable and easier to work with for new hosts.

Want to book this experience for your own group on your own date and time? Let us know what you have in mind and we’ll check with the host to see if they’re available.

More people to each experience reduces the price of the Experience.

3. Make sure you have an appropriate venue.

Certain listings require certain types of venues. Create your listing that works best with the space you have available. Don’t have a space to use? Get creative. A friend’s apartment, a local business, or even an outdoor area can all be used to host your listing, or contact us and let’s see what we can do together.

4. Choose a fair price for your experience.

Deciding how much to charge is completely up to you. It’s important to remember that the price should reflect the value you’re providing as a host or item. And keep in mind that Harlem Experiences collects a 50% fee for each completed sale, so price accordingly. Not sure how much to charge? Just fill in the price field with “Don’t Know” and we’ll provide some suggestions.

Did our FAQ page fail you? No need to panic. Just email us at harlemworldinfo@yahoo.com